Frequently Asked Questions
How long do I have access to a course?
You receive at least 12 months of access. Many self-paced resources come with lifetime updates noted on the catalog card.
What is your refund policy?
We offer a 14‑day refund on self‑paced courses if you completed fewer than 30% of lessons. Live cohorts are refundable up to 72 hours before start.
Are live sessions recorded?
Select live sessions are recorded for enrolled learners’ private review when all participants consent. Otherwise, we provide written recaps.
How do you support accessibility and neurodiversity?
We offer transcripts, session outlines, gentle pacing, and flexible drills. Tell us what you need—our coaches will adapt materials.
Do you provide team programs?
Yes—our leadership presence track includes meeting labs, feedback prompts, and facilitator guides for managers.
Do I need prior experience?
No prior experience is required. Levels are clearly marked and you can start with beginner paths any time.
How much time do weekly drills take?
Most drills are 5–12 minutes and stack neatly into a 30–60 minute weekly plan.
Do you offer certificates?
Yes. Complete the assessments and reflection notes to receive a completion certificate for select tracks.